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IT INFRASTRUCTURE ENGINEER

IT INFRASTRUCTURE ENGINEER

LOCATION: PENRITH OFFICE

RESPONSIBLE TO: HEAD OF IT

 

THE ASSOCIATION

The Building Engineering Services Association (BESA) is the UK's leading trade organisation for building engineering services contractors – representing the interests of firms active in the design, installation, commissioning, maintenance, control and management of engineering systems and services in buildings that provides services to and represents the interests of 1,200 organisations.

The BESA has a proud heritage, having been established in 1904 as the National Association of Master Heating and Domestic Engineers. BESA’s headquarters are in London, but we are active throughout the UK. We have a separate presence in Scotland, Wales and Northern Ireland, as well as eight regional offices across England. This regional presence facilitates member networking and sharing of best practice, business opportunities and advice on local and national developments.

The Building Engineering Services Association group of companies offer a vast range of services, all developed with the needs of businesses operating in the building engineering services sector in mind.

Through its Welplan Ltd. subsidiary BESA is a member of the Microsoft Partner Network with a Gold competency in Application Development.  It is also an Organisational Member of the BCS – The Chartered Institute for IT.

 

THE IT DEPARTMENT

The IT Department provides bespoke solutions and support to the BESA Group and to their external customers.

The range of solutions and infrastructure cover:

  • Microsoft Azure
  • Office365
  • On-premise solutions and inter-site networking and telephony

THE ROLE OF THE INFRASTRUCTURE ENGINEER

This role will provide for the monitoring, support and changes to the BESA IT Infrastructure.

KEY DUTIES

  • Using Microsoft System Center to monitor, maintain, operate and support the infrastructure (switches, servers, desktop, desktop and server applications, virtual storage and virtual networking).
  • Creating and maintaining server, desktop and application images, deployments and task sequences.
  • Contributing to infrastructure change projects through a detailed knowledge of windows server, Hyper-V, active directory, and windows server applications.
  • Being an expert on infrastructure technologies used within the group.

 

QUALIFICATION, KNOWLEDGE & EXPERIENCE

Essential:

A detailed understanding and experience of:

  • Windows Server, Active Directory and virtualisation in a Microsoft environment.
  • Networking in a Microsoft environment.
  • System Center – Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager
  • Microsoft Certified Professional

Desirable:

 

Knowledge and experience of:

  • enterprise Wi-Fi solutions
  • enterprise security solutions
  • Mobile Device Management solutions
  • Office 365
  • Microsoft Azure
  • software asset management in a Microsoft environment
  • installing and configuring: Microsoft Dynamics CRM and SharePoint
  • of working in an ITIL and or PRINCE2 environment

GENERAL SKILLS AND ABILITIES

Essential

  • Must be a team player who effectively contributes to team success and is able to work both collaboratively and independently.
  • An ability and desire to work in a structured environment
  • Excellent customer services skills
  • Excellent written and verbal communication skills and a demonstrable desire to share information through technical documentation.
  • Excellent analytical and problem-solving abilities.
  • Ability to work under pressure.

 

OTHER DUTIES

No job description can cover every issue which may arise within the post at various times. The post-holder is therefore expected to carry out other duties as required by your Line Managers from time to time which are broadly consistent with those in this document.

 

To apply for this position please email your cv along with your current salary and salary expectation to carol.west@thebesa.com.

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