This year's report highlights how BESA has helped members navigate regulatory reform, economic uncertainty and growing expectations around competence, compliance and sustainability.
It showcases key achievements from across the organisation, including technical updates, legal support, policy engagement, and regional activity. As BESA reflects on its heritage, the review also looks ahead to the priorities shaping the industry's future.
Artificial intelligence and the future of building services
David Frise explores how AI could help transform how the industry operates, from planning to compliance.
A year of growth in project activity
Large-scale project starts rose by 58 percent, reflecting renewed confidence and opportunity across the sector.
New technical guidance and training
Updates to DW145 and other resources provided practical tools for safer, more compliant work.
Progress on building safety and the Golden Thread
BESA continued to lead on interpreting legislation and supporting members with Golden Thread implementation.
Skills shortages and workforce resilience
President-elect Pete Curtis sets out a practical vision for tackling the long-term skills crisis.
Member voices shaping national policy
Through formal consultations and working groups, BESA ensured member views were heard where it matters.
Legal and commercial advice for a changing market
BESA’s legal team helped members respond to contractual risks, late payments and commercial uncertainty.
Stronger regional and sector representation
The review highlights the work of BESA’s regional chairs and committees throughout the UK.
Focus on indoor air quality and health
Campaigns like World Ventilation Day reinforced BESA’s leadership on healthy buildings and occupant wellbeing.
Celebrating 120 years of member support
BESA’s anniversary year recognised its legacy and continued mission to raise standards in building services.
Our members are at the heart of everything we do, here’s how BESA has supported their success throughout 2024.
“BESA provide us with peace of mind knowing that if we need help you are there.”
– Karen Constable, Technicool Air Conditioning
“BESA allows clients to see that we have passed the vetting process.”
– John Tye, Ventilation Special Services Ltd
“The Legal and Commercial team has been invaluable to our operations.”
– Lyndon Berry, Heronridge Services
“Thanks to BESA’s support, we’ve improved our documentation, secured new work and gained confidence in compliance.”
– Sarah Jacobs, AirFlow Solutions
The BESA 2024-2025 Year In Review is more than a reflection. It is a record of progress, a statement of intent, and a demonstration of BESA's value to its members and the broader built environment.
Our work together shapes the future of building services, from technical guidance and skills development to compliance, advocacy, and community.
Whether you have been part of our journey for years or are just beginning to know us, this is your chance to understand what BESA stands for and what comes next.