GET ADVICE
Skills Advisory Service
BESA Academy is committed to providing up to date, clear and impartial advice and guidance to employers and individuals throughout England, Scotland and Wales. The Skills Advisory Service has been set up to assist those within building engineering services and is free of charge to all. Get in touch, we are here to help whether it be about our online courses, apprenticeships, training or recruitment.
How the BESA Academy can support you...
Whether you're an employer, self-employed or looking for an apprenticeship we are here to help we can support you by:
- Providing you with a bespoke diagnostic tailored to individual needs to assess training and skills requirements
- Signposting you to courses, apprenticeships and training providers
For employers we can also support by:
- Offering you a free toolkit outlining everything you need to know about apprenticeships and training
- Providing you with information, advice and guidance on recruitment
If you're self-employed or looking for an apprenticeship we can support by:
- Offering you a free learner toolkit, which covers everything from finding an apprenticeship to interview tips and wellbeing
- Exploring career pathways and progression routes available to you
Skills Advisory Enquiry Service
If you have any specific skills and training queries, please complete the Skills Advisory Service form and a member of our team will come back to you.For any general enquiries, please check the frequently asked questions below, if you still have questions please call the Academy team on 0800 917 8419.
Frequently asked questions
Your login details will be issued to you shortly after registering for a course or test via email. This email could take up to 20 minutes to come through. If you haven’t received them, please check any junk/spam email folders.
Try typing in your login details rather than using copy and paste. If you still cannot login, you can reset your details via the forgotten your username or password link.
Once you have purchased your course or test, it will be added to your BESA Academy profile. You will be able to access this by logging in and then navigating to your dashboard or the My Courses dropdown.
The onboarding process creates your profile in our proctoring system and ensures everything is working correctly before taking the online assessment. Please visit the Proctoring page for more information.
The verification of your onboarding can take between 4 – 8 hours to approve. Once this is complete you will receive an email to advise of the status.
Proctoring is our online invigilation software. Proctoring allows users to take an assessment online whilst ensuring the integrity of it by verifying you, as well as monitoring you via video to look for any behaviour which could indicate cheating.
If you have passed a test/assessment and that test used proctoring, your test session will have to be reviewed before your certificate can be released. This can take up to two working days. After this time, please check you Academy profile and if your certificate is still unavailable, contact the team by emailing academy@thebesa.com
Policies and procedures
Sign up to our BESA Academy mailing list
Stay up to date with the latest from The BESA Academy and receive information on new courses, CPDs, training and skills from our experts.