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SKILLS ADVISORY SERVICE

BESA Academy is committed to providing up to date, clear and impartial advice and guidance to employers and individuals throughout England, Scotland and Wales.  The Skills Advisory Service has been set up to assist those within building engineering services and is free of charge to all. Get in touch, we are here to help whether it be about our online courses, apprenticeships, training or recruitment.

How The BESA Academy Can Support You:

Whether you're an employer, self-employed or looking for an apprenticeship we are here to help we can support you by:

  • Providing you with a bespoke diagnostic tailored to individual needs to assess training and skills requirements
  • Signposting you to courses, apprenticeships and training providers

For employers we can also support by:

  • Offering you a free toolkit outlining everything you need to know about apprenticeships and training
  • Providing you with information, advice and guidance on recruitment

If you're self-employed or looking for an apprenticeship we can support by:

  • Offering you a free learner toolkit, which covers everything from finding an apprenticeship to interview tips and wellbeing
  • Exploring career pathways and progression routes available to you

Get Advice

Skills Advisory Enquiry Service

If you have any specific skills and training queries, please complete the Skills Advisory Service form and a member of our team will come back to you.

For any general enquiries, please check the frequently asked questions below, if you still have questions please call the Academy team on 0800 917 8419.

Frequently Asked Questions

WHY HAVEN'T I RECEIVED MY LOGIN DETAILS?

Your login details will be issued to you shortly after registering for a course or test via email. This email could take up to 20 minutes to come through. If you haven’t received them, please check any junk/spam email folders.

WHAT HAPPENS IF MY LOGIN DETAILS DON'T WORK?

Try typing in your login details rather than using copy and paste. If you still cannot login, you can reset your details via the forgotten your username or password link.

WHAT HAPPENS ONCE I HAVE BOUGHT A COURSE?

Once you have purchased your course or test, it will be added to your BESA Academy profile. You will be able to access this by logging in and then navigating to your dashboard or the My Courses dropdown.

HOW DOES ONBOARDING WORK?

The onboarding process creates your profile in our proctoring system and ensures everything is working correctly before taking the online assessment. Please visit the Proctoring page for more information.

HOW LONG DOES ONBOARDING APPROVAL TAKE?

The verification of your onboarding can take between 4 – 8 hours to approve. Once this is complete you will receive an email to advise of the status.

WHAT IS PROCTORING?

Proctoring is our online invigilation software. Proctoring allows users to take an assessment online whilst ensuring the integrity of it by verifying you, as well as monitoring you via video to look for any behaviour which could indicate cheating.

WHEN WILL MY CERTIFICATE BE AVAILABLE?

If you have passed a test/assessment and that test used proctoring, your test session will have to be reviewed before your certificate can be released. This can take up to two working days. After this time, please check you Academy profile and if your certificate is still unavailable, contact the team by emailing academy@thebesa.com

Policies And Procedures

ACADEMY CONFLICT OF INTEREST POLICY Download the latest version of our Conflict of Interest Policy
BESA ACADEMY SAFEGUARDING POLICY Download the latest version of our BESA Academy Safeguarding Policy
BSE - EQUALITY AND DIVERSITY POLICY - JAN 2020 V1 Download the latest version of  the BSE - Equality and Diversity Policy
BSE - GDPR 1.0 DATA PROTECTION POLICY - JAN 2020 V2 Download the latest version of  the BSE - GDPR 1.0 Data Protection Policy
LEARNER COMPLAINTS PROCEDURE Download the latest version of  our Learner Complaints Procedure
OTJ GUIDE V3 Download the latest version of the OTJ Guide
COMPLIMENTS AND COMPLAINTS PROCEDURE Download the latest version of our Compliments & Complaints Procedure

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