BESA Academy Training Policies, Learner Procedures And Guidance

BESA Academy Policies And Learner Procedures

Access current BESA Academy policies, procedures, terms and learner guidance. These documents explain how we support learners, protect personal information, maintain appropriate standards and respond to questions or concerns.

Academy Policies

Conflict Of Interest Policy

Information about how BESA Academy identifies, declares and manages actual or potential conflicts of interest.

Download The Conflict Of Interest Policy

Safeguarding Policy

Our approach to safeguarding learners and maintaining a safe, supportive learning environment.

Download The Safeguarding Policy

Equality And Diversity Policy

Our commitment to providing fair and inclusive access to training, assessment and development opportunities.

Download The Equality And Diversity Policy

Data Protection Policy

Information about how BESA Academy collects, manages and protects learner and customer information.

Download The Data Protection Policy

Learner Procedures And Guidance

Learner Complaints Procedure

Guidance for learners who wish to raise a concern or make a formal complaint about their training or assessment experience.

Download The Learner Complaints Procedure

Compliments And Complaints Procedure

Information about submitting feedback, compliments or complaints to BESA Academy.

Download The Compliments And Complaints Procedure

Off-The-Job Training Guide

Guidance for apprentices and employers on recording and demonstrating eligible off-the-job training.

Download The Off-The-Job Training Guide

BESA Academy Terms And Conditions

Read the terms and conditions that apply when purchasing or completing training through BESA Academy.

Download The BESA Academy Terms And Conditions

Need Help With An Academy Policy?

If you have a question about a policy, procedure or document on this page, contact the BESA Academy team for assistance.

Contact BESA Academy

Policies and Learner Procedures